{"id":1996,"date":"2016-12-10T05:21:43","date_gmt":"2016-12-09T23:51:43","guid":{"rendered":"http:\/\/www.intelligencenode.com\/blog\/?p=1996"},"modified":"2026-04-27T14:34:49","modified_gmt":"2026-04-27T09:04:49","slug":"ecommerce-holiday-shopping-predictions-for-2016","status":"publish","type":"post","link":"https:\/\/www.intelligencenode.com\/blog\/ecommerce-holiday-shopping-predictions-for-2016\/","title":{"rendered":"Ecommerce Holiday Shopping Predictions for 2016"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">As retailers continue to lament the <\/span><a href=\"https:\/\/www.bloomberg.com\/news\/articles\/2016-09-15\/retail-sales-in-u-s-decline-in-august-by-more-than-forecast\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">nosedive retail sales have taken<\/span><\/a><span style=\"font-weight: 400;\">, eCommerce is a bright spot amid an increasingly bleak retail outlook. Sales are notoriously difficult to predict, especially online, but 2015 can teach us much about what to expect in 2016. Make sure your brand is ready for the season with these 2016 eCommerce holiday shopping predictions.<\/span><\/p>\n<p><!--more--><\/p>\n<h2>Online Sales Are Booming<\/h2>\n<p><span style=\"font-weight: 400;\">Online sales are growing like never before. In 2015, eCommerce <\/span><span style=\"font-weight: 400;\">grew by more than 13%<\/span><span style=\"font-weight: 400;\">. On Cyber Monday alone, consumers shelled out <\/span><a href=\"http:\/\/money.cnn.com\/2015\/11\/30\/news\/companies\/cyber-monday-sales\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">more than $3 billion<\/span><\/a><span style=\"font-weight: 400;\">. And retailers who think that only brick and mortar stores benefit from Black Friday should think again. Consumers spent <\/span><a href=\"http:\/\/money.cnn.com\/2015\/11\/30\/news\/companies\/cyber-monday-sales\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">$2.74 billion<\/span><\/a><span style=\"font-weight: 400;\"> on Black Friday in 2015. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Consumers appreciate the convenience and privacy of online shopping. They don\u2019t have to deal with pushy sales representatives, can spend hours curating the perfect shopping cart, and don\u2019t have to fight lines or traffic. For your business to capitalize on these preferences, you need to make the eCommerce sales process as seamless and stress-free as possible. That demands an optimized site, clear pricing, and detailed information about each of your products. A <\/span><a href=\"\/blog\/turn-live-chats-customers-ecommerce-store\/\"><span style=\"font-weight: 400;\">helpful live chat<\/span><\/a><span style=\"font-weight: 400;\"> can close the customer service gap, and may even close the deal on a few extra purchases. <\/span><\/p>\n<h2>Consumers Buy for Themselves, Too<\/h2>\n<p><span style=\"font-weight: 400;\">Ecommerce retailers who market only giftable products make a potentially fatal error. Consumers shop for themselves during the season of frenzied purchasing, <\/span><span style=\"font-weight: 400;\">spending an average of $139<\/span><span style=\"font-weight: 400;\">. Use this trend to your advantage by offering a variety of sales, including on items that customers typically only purchase for themselves. Because consumers often purchase gifts that they&#8217;d like to receive themselves, buy one get one deals can be especially profitable. Consider also offering gift certificates or discounts on a future purchase to customers who shop during the holidays. This is an investment in future sales that can help you start 2017 on a high note. <\/span><\/p>\n<h2>Discounts Are Waning<\/h2>\n<p><span style=\"font-weight: 400;\">Big box retailers entered the 2015 holidays season with <\/span><a href=\"http:\/\/abcnews.go.com\/Business\/wireStory\/trends-2016-holiday-shopping-season-43748243\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">leaner inventories<\/span><\/a><span style=\"font-weight: 400;\"> than in previous years. That trend may continue in 2016. This means that retailers have fewer incentives to offer major promotions since they don\u2019t need to offload lots of inventory. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">This means that businesses which offer incredible sales may pull consumers away from big box retailers. It also means that your sales might not have to be as big as you think to get the attention of customers. No matter what eCommerce <a href=\"https:\/\/www.intelligencenode.com\/blog\/its-all-about-the-pricing-strategies\/\">pricing strategy<\/a> you use, make sure to build excitement in the weeks leading up to a sale. Customers can\u2019t participate in sales they don\u2019t know about. <\/span><\/p>\n<h2>Some Days Are Bigger Than Others<\/h2>\n<p><a href=\"\/blog\/is-cyber-monday-the-new-black-friday\/\"><span style=\"font-weight: 400;\">Cyber Monday and Black Friday<\/span><\/a><span style=\"font-weight: 400;\"> are the perennial favorites of discount-hungry consumers, but they\u2019re not the only big shopping days. Plan your sales around other popular days and watch the business flood in. A <\/span><a href=\"https:\/\/adwords.googleblog.com\/2014\/10\/online-retailers-secret-to-seasonal.html\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Google Analytics study<\/span><\/a><span style=\"font-weight: 400;\"> points to the shopping days on which ads most often lead to purchases. Those are: <\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The second Monday in December (December 12<\/span><span style=\"font-weight: 400;\">th<\/span><span style=\"font-weight: 400;\"> in 2016)<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The second Tuesday in December (December 13<\/span><span style=\"font-weight: 400;\">th<\/span><span style=\"font-weight: 400;\"> in 2016)<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The third Monday in December (December 19<\/span><span style=\"font-weight: 400;\">th<\/span><span style=\"font-weight: 400;\"> in 2016)<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Since your ads are more likely to translate into conversions on these days, plan a more aggressive marketing strategy, and don\u2019t shy away from spending a little extra cash. <\/span><\/p>\n<h2>Mobile Shopping is Big<\/h2>\n<p><span style=\"font-weight: 400;\">Consumers are increasingly shopping on mobile devices. If your site isn\u2019t optimized for mobile, if your apps don\u2019t work well, or if product descriptions disappear on your site\u2019s mobile page, you\u2019re losing business for no good reason. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Consumers often build a shopping cart on their desktop, then buy on the go. And sometimes they curate their cart on the go, then purchase at home. Ensure your site can easily switch between mobile and a desktop by making it easy for customers to set up an account that saves their cart. <\/span><\/p>\n<h2>Shopping Lasts Longer Than You Think<\/h2>\n<p><span style=\"font-weight: 400;\">Very few consumers finish their holiday shopping on Black Friday or Cyber Monday. Indeed, <\/span><span style=\"font-weight: 400;\">many continue a shopping spree<\/span><span style=\"font-weight: 400;\"> well into the new year. Accommodate this trend by continuing sales after the holiday, and offering incentives for consumers who want to return purchases or buy something for themselves. <\/span><\/p>\n<h2>People Purchase an Idea<\/h2>\n<p><span style=\"font-weight: 400;\">The advent of sites such as Pinterest make it clear that consumers aren\u2019t just purchasing objects. They\u2019re purchasing ideas, and often entire lifestyles. You will make more sales if your products fit neatly into consumers\u2019 dreams for their lives. Selling products that work well together &#8212; shoes and bags with the same print, a bookshelf that matches a baby crib &#8212; helps consumers envision how a product will work in real life. It also makes your products ripe for use on sites such as Pinterest, where a wider audience with a large disposable income may see them.<\/span><\/p>\n<h2>Last-Minute Shopping and Fast Delivery<\/h2>\n<p><span style=\"font-weight: 400;\">The advent of free or cheap overnight delivery on sites such as Amazon means that more consumers are waiting till the last minute to make their purchases. Compete with these sites by shipping items quickly and offering affordable last-minute shipping. Retailers that delay shipping for days, that don\u2019t provide tracking, or that routinely deliver items later than promised stand to lose out in an increasingly competitive market. Consumers want their merchandise now, and if they have to wait, they\u2019ll go somewhere else.<\/span><\/p>\n\n\n<!--HubSpot Call-to-Action Code --><span class=\"hs-cta-wrapper\" id=\"hs-cta-wrapper-e9182525-77bb-43e4-8c23-5b91903b485d\"><span class=\"hs-cta-node hs-cta-e9182525-77bb-43e4-8c23-5b91903b485d\" id=\"hs-cta-e9182525-77bb-43e4-8c23-5b91903b485d\"><!--[if lte IE 8]><div id=\"hs-cta-ie-element\"><\/div><![endif]--><a href=\"https:\/\/cta-redirect.hubspot.com\/cta\/redirect\/857779\/e9182525-77bb-43e4-8c23-5b91903b485d\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"hs-cta-img\" id=\"hs-cta-img-e9182525-77bb-43e4-8c23-5b91903b485d\" style=\"border-width:0px;\" src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/857779\/e9182525-77bb-43e4-8c23-5b91903b485d.png\"  alt=\"A Comprehensive Guide to Competitive Online Retail Pricing Strategies\"\/><\/a><\/span><script charset=\"utf-8\" src=\"https:\/\/js.hscta.net\/cta\/current.js\"><\/script><script type=\"text\/javascript\"> hbspt.cta.load(857779, 'e9182525-77bb-43e4-8c23-5b91903b485d', {\"useNewLoader\":\"true\",\"region\":\"na1\"}); <\/script><\/span><!-- end HubSpot Call-to-Action Code -->\n","protected":false},"excerpt":{"rendered":"<p>As retailers continue to lament the nosedive retail sales have taken, eCommerce is a bright spot amid an increasingly bleak retail outlook. Sales are notoriously difficult to predict, especially online,&#8230;<\/p>\n","protected":false},"author":2,"featured_media":1997,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[16,804],"tags":[138,220,928,821,931,822],"class_list":["post-1996","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ecommerce","category-seasonal-sales","tag-brick-mortar-stores","tag-cyber-monday","tag-holiday-sales","tag-holiday-shopping","tag-mobile-shopping","tag-online-sales"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Ecommerce Holiday Shopping Predictions for 2016<\/title>\n<meta name=\"description\" content=\"Make sure your brand is ready for the season with these 2016 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