{"id":4478,"date":"2019-12-26T13:19:45","date_gmt":"2019-12-26T07:49:45","guid":{"rendered":"https:\/\/www.intelligencenode.com\/blog\/?p=4478"},"modified":"2026-03-17T13:42:22","modified_gmt":"2026-03-17T08:12:22","slug":"lessons-retail-intelligence-price-optimization","status":"publish","type":"post","link":"https:\/\/www.intelligencenode.com\/blog\/lessons-retail-intelligence-price-optimization\/","title":{"rendered":"Lessons on Retail Intelligence &#038; Price Optimization for 2020"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">As 2019 slowly winds to a close, the time is ripe to retrospectively analyze a fairly tumultuous year in retail. In this industry defined by rapid growth and evolution, keeping a finger on the pulse is simply necessary.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So &#8211; let\u2019s look back to assess rising industry trends and better prepare for both the long-term and the short-term holiday season sales boom.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">A quick recap of 2019\u2019s major retail checkpoints<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">AI\u2019s importance continued to escalate, established brands dealt with unprecedented challenges (and, often, their consequences), and global politics put everyone on pause. Here are some of the key happenings in the retail solar system this year:<\/span><\/p>\n<p><b>Closures of big-name stores<\/b><span style=\"font-weight: 400;\">. FamilyDollar, KMart, Sears, A. C. Moore, and Payless all saw <\/span><a href=\"https:\/\/www.businessinsider.com\/stores-closing-in-2019-list-2019-3\" rel=\"nofollow\"><span style=\"font-weight: 400;\">their futures put into jeopardy<\/span><\/a><span style=\"font-weight: 400;\">. The latter felt it most dramatically, with some 2,500 store closures.<\/span><\/p>\n<p><b>Businesses lashed for destroying excess inventory<\/b><span style=\"font-weight: 400;\">. <\/span><a href=\"https:\/\/www.nytimes.com\/2018\/03\/27\/business\/hm-clothes-stock-sales.html\" rel=\"nofollow\"><span style=\"font-weight: 400;\">H&amp;M<\/span><\/a><span style=\"font-weight: 400;\"> &amp; <\/span><a href=\"https:\/\/www.nytimes.com\/2018\/09\/06\/business\/burberry-burning-unsold-stock.html\" rel=\"nofollow\"><span style=\"font-weight: 400;\">Burberry<\/span><\/a><span style=\"font-weight: 400;\"> are still dealing with the ripple effect of their irresponsible stocking malpractices. Both companies even admitted to burning &#8211; <\/span><i><span style=\"font-weight: 400;\">yes, burning<\/span><\/i><span style=\"font-weight: 400;\"> &#8211; surplus clothing rather than recycling or repurposing it.<\/span><\/p>\n<p><b>Walmart made strides to match Amazon\u2019s heavy AI investments<\/b><span style=\"font-weight: 400;\">. The super-retailer is <\/span><a href=\"https:\/\/www.cnbc.com\/2019\/05\/16\/from-advertising-to-ai-walmart-is-doing-a-lot-more-than-retail.html\" rel=\"nofollow\"><span style=\"font-weight: 400;\">adjusting with the times<\/span><\/a><span style=\"font-weight: 400;\">, having funneled tons of capital and resources into intelligent solutions for their marketing and advertising, online shopping, and custom consumer experiences (i.e. smart recommendations).<\/span><\/p>\n<p><b>Amazon facing the threat of counterfeit sellers.<\/b><span style=\"font-weight: 400;\"> It seems nobody is immune to the growing digital threats of the dark web &#8211; not even Amazon. <\/span><a href=\"https:\/\/www.inc.com\/magazine\/201904\/jeff-bercovici\/amazon-fake-copycat-knockoff-products-small-business.html\" rel=\"nofollow\"><span style=\"font-weight: 400;\">Their troubles<\/span><\/a><span style=\"font-weight: 400;\"> bring the issue of security into sharp, unavoidable focus.<\/span><\/p>\n<p><b>Cause and effect: Nike pulled away from Amazon. <\/b><span style=\"font-weight: 400;\">The danger that counterfeits pose to popular brands\u2019 <\/span><a href=\"https:\/\/www.intelligencenode.com\/blog\/how-to-drive-price-perception-and-deliver-the-walmart-value\/\"><span style=\"font-weight: 400;\">price perceptions<\/span><\/a><span style=\"font-weight: 400;\"> and sales strategies is real. So real that, for Nike, it outweighed the benefits of selling through Amazon.<\/span><\/p>\n<p><b>Two big, new IPOs emerged this year. <\/b><span style=\"font-weight: 400;\">Even in what may seem like a crowded marketplace, new faces pinpointing underrepresented niches can emerge. Just look at The <\/span><a href=\"https:\/\/www.fool.com\/investing\/2019\/06\/16\/the-realreal-ipo-another-unicorn-is-going-public.aspx\" rel=\"nofollow\"><span style=\"font-weight: 400;\">RealReal<\/span><\/a><span style=\"font-weight: 400;\"> (pre-loved luxury products) &amp; <\/span><a href=\"https:\/\/www.cnbc.com\/2019\/06\/13\/petsmarts-online-business-chewycom-prices-ipo.html\"><span style=\"font-weight: 400;\">Chewy<\/span><\/a><span style=\"font-weight: 400;\"> (an online platform for low-priced pet food &amp; supplies).<\/span><\/p>\n<p><b>Amazon expanded its physical stores<\/b><span style=\"font-weight: 400;\">. Digital is obviously huge\u2026 But, apparently, it isn\u2019t everything. Value still exists in physical presence and face-to-face interaction.<\/span><\/p>\n<p><b>Trump\u2019s China tariffs have had a cost. <\/b><span style=\"font-weight: 400;\">So far, they\u2019ve been a <\/span><span style=\"font-weight: 400;\">pricey thorn in the side<\/span><span style=\"font-weight: 400;\"> of many retailers and may have instilled some cautionary hesitation in would-be buyers.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Putting it together: The big-ticket takeaways of 2019<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The previous recap may have only scratched the surface, but they offer a fairly multifaceted glimpse into the direction this industry is moving towards.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To boil it down, here are of the main lessons we can glean:<\/span><\/p>\n<p><b>Instead of over-discounting, focus on intelligent pricing. <\/b><span style=\"font-weight: 400;\">Do what those failing stores neglected to do: Look beyond win-now <a href=\"https:\/\/www.intelligencenode.com\/blog\/its-all-about-the-pricing-strategies\/\">pricing strategies<\/a> that undervalue your products. Instead, use industry metrics to adapt certain prices in a manner that optimizes their market position.<\/span><\/p>\n<p><b>Stock smart and prevent inventory waste<\/b><span style=\"font-weight: 400;\">. Avoiding the egregious errors of H&amp;M and Burberry isn\u2019t hard, but steering clear of the pitfalls of out-of-stocks and aging stock can be.\u00a0<\/span><\/p>\n<p><b>Protect your brand. <\/b><span style=\"font-weight: 400;\">Get proactive by shielding your brand with AI-powered <a href=\"https:\/\/www.intelligencenode.com\/solutions\/map-monitoring-price\/\">MAP monitoring<\/a>, counterfeit tracking, and online seller regulation. Amazon has proven that everyone is at risk and effective solutions are worth investing in.<\/span><\/p>\n<p><b>Brand reputation and price perception matter<\/b><span style=\"font-weight: 400;\">. To reiterate, a brand like Nike doesn\u2019t just leave a global marketplace like Amazon out of spite.<\/span><\/p>\n<p><b>Get rid of <\/b><a href=\"https:\/\/info.intelligencenode.com\/choosing-a-right-pricing-system\"><b>legacy systems and dinosaur technology<\/b><\/a><span style=\"font-weight: 400;\">. Unfortunately, they lie at the bottom of many brands\u2019 failures. Luckily &#8211; as we\u2019ll discuss below &#8211; today\u2019s new tech options can enable you to hit profit targets that those outdated systems were keeping out of reach.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">In the now: What this holiday season can teach us<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Examining <\/span><a href=\"https:\/\/www.mckinsey.com\/business-functions\/marketing-and-sales\/our-insights\/the-2019-holiday-season-shoppers-are-ready-to-spend-but-retailers-need-to-personalize\" rel=\"nofollow\"><span style=\"font-weight: 400;\">current holiday trends<\/span><\/a><span style=\"font-weight: 400;\"> holds a two-fold purpose: Not only to tap into some of the season\u2019s seismic profit potential before it ends, but also to gain some perspective. After all, this period of time casts light on emerging <a href=\"https:\/\/www.intelligencenode.com\/blog\/key-consumer-behavior-trends\/\">consumer trends<\/a> more than any other:<\/span><\/p>\n<ul>\n<li><b>Multi-channel use<span style=\"font-weight: 400;\"> &#8211; The key here is to meet the customer where they want to shop, whether that\u2019s in-person through an assortment of digital avenues.<\/span><\/b><\/li>\n<\/ul>\n<ul>\n<li><strong>Delivery values<\/strong> <span style=\"font-weight: 400;\">&#8211; Convenience and reliability are some of the consumers\u2019 greatest value points; they want their goods delivered fast, for free, and on time.<\/span><\/li>\n<\/ul>\n<ul>\n<li><strong>Smarter buyers<\/strong><span style=\"font-weight: 400;\"> &#8211; The days of cheap sales gimmicks are ending; today\u2019s audience has more access to product information and is more willing to do the research.<\/span><\/li>\n<\/ul>\n<ul>\n<li><strong>The desire for personalization<\/strong> <span style=\"font-weight: 400;\">&#8211; People care about options and service that fits their expectations and needs. This is where utilizing all the tech and data out there comes into play.<\/span><\/li>\n<li><strong>Need for guidance<\/strong><span style=\"font-weight: 400;\"> &#8211; The conundrum of choice is a legitimate obstacle for buyers, so make the experience easy with helpful search features and relevant suggestions.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Of course, consumer attitudes can\u2019t be whittled down to five bullet points. Evaluating and predicting their behavior and the changing shape of the market requires a nuanced, data-heavy approach. In two of our latest industry reports, we partnered with Dynata<\/span><a href=\"https:\/\/www.dynata.com\/\" rel=\"nofollow\"><span style=\"font-weight: 400;\">\u2122<\/span><\/a><span style=\"font-weight: 400;\">, crunched the numbers, and did just that:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><a href=\"https:\/\/www.intelligencenode.com\/knowledge\/retail-reports\/consumer-attitudes-2019-holiday-retail-season\/\"><span style=\"font-weight: 400;\">Consumer Attitudes: Holiday Retail Season 2019<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Predicting Consumer Demand this Holiday Season with Tariffs Looming<\/span><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400;\">Retail Predictions for 2020<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">We\u2019ve wrapped up 2019, gathered some vital lessons, and took at a look at consumer data. As a final note, here\u2019s a quick glance at our predictions for the upcoming year:<\/span><\/p>\n<ul>\n<li><b><span style=\"font-weight: 400;\">Retailers\u2019 budgets will be increasingly focused on the actual nuts and bolts of retail.\u00a0<\/span><\/b><\/li>\n<li><span style=\"font-weight: 400;\">More AI will be used for pricing and <a href=\"https:\/\/www.intelligencenode.com\/blog\/how-data-driven-assortment-optimization-empowers-retailers-to-grow\/\">assortment optimization<\/a> as well as personalized customer acquisition (think chatbots).<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Brick-and-mortar retailers and eCommerce merchants alike will rely more on AI analytics to make 1:1 price comparisons with competitors and industry leaders.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Sustainable merchandising will grow beyond a catchy marketing tactic to essential widespread practice.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">AI monitoring tools will enable retailers to detect counterfeit sellers and <a href=\"https:\/\/www.intelligencenode.com\/blog\/minimum-advertised-price-win-win-retailers-manufacturers\/\">Minimum Advertised Pricing<\/a> (MAP) violations. Resources like <\/span><a href=\"https:\/\/www.intelligencenode.com\/solutions\/map-monitoring-price\/\"><span style=\"font-weight: 400;\">IntelligenceNode\u2019s MAP Monitoring<\/span><\/a><span style=\"font-weight: 400;\"> will be commonplace protectors of price image.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Pricing models will be more dynamic and based on <\/span><a href=\"https:\/\/www.intelligencenode.com\/solutions\/dynamic-pricing-optimization\/\"><span style=\"font-weight: 400;\">accurate, real-time demand forecasting<\/span><\/a><span style=\"font-weight: 400;\"> that optimizes product margins.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">And one last hopeful prediction: There will be no more talk of a \u201cRetail Apocalypse.\u201d At least, not for smart retailers who adapt to these shifting demands.<\/span><\/p>\n<p><!--HubSpot Call-to-Action Code --><span id=\"hs-cta-wrapper-e9182525-77bb-43e4-8c23-5b91903b485d\" class=\"hs-cta-wrapper\"><span id=\"hs-cta-e9182525-77bb-43e4-8c23-5b91903b485d\" class=\"hs-cta-node hs-cta-e9182525-77bb-43e4-8c23-5b91903b485d\"><!-- [if lte IE 8]>\n\n\n<div id=\"hs-cta-ie-element\"><\/div>\n\n\n<![endif]--><a href=\"https:\/\/cta-redirect.hubspot.com\/cta\/redirect\/857779\/e9182525-77bb-43e4-8c23-5b91903b485d\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" id=\"hs-cta-img-e9182525-77bb-43e4-8c23-5b91903b485d\" class=\"hs-cta-img\" style=\"border-width: 0px;\" src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/857779\/e9182525-77bb-43e4-8c23-5b91903b485d.png\" alt=\"A Comprehensive Guide to Competitive Online Retail Pricing Strategies\" \/><\/a><\/span><\/span><!-- end HubSpot Call-to-Action Code --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>As 2019 slowly winds to a close, the time is ripe to retrospectively analyze a fairly tumultuous year in retail. In this industry defined by rapid growth and evolution, keeping&#8230;<\/p>\n","protected":false},"author":2,"featured_media":13397,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[48],"tags":[954,951,1085,565,966,615,1084,620,621],"class_list":["post-4478","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-price-intelligence","tag-competitive-intelligence","tag-map-monitoring","tag-map-violations","tag-price-optimization","tag-pricing-strategies","tag-retail-intelligence","tag-retail-price","tag-retail-price-optimization","tag-retail-pricing"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Lessons on Retail Intelligence &amp; Price Optimization for 2020<\/title>\n<meta name=\"description\" content=\"We\u2019ve wrapped up 2019, gathered some vital lessons for retail data. As a final note, a quick glance at our predictions for the upcoming year.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.intelligencenode.com\/blog\/lessons-retail-intelligence-price-optimization\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Lessons on Retail Intelligence &amp; Price Optimization for 2020\" \/>\n<meta property=\"og:description\" content=\"We\u2019ve wrapped up 2019, gathered some vital lessons for retail data. 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As a final note, a quick glance at our predictions for the upcoming year.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.intelligencenode.com\/blog\/lessons-retail-intelligence-price-optimization\/","og_locale":"en_US","og_type":"article","og_title":"Lessons on Retail Intelligence & Price Optimization for 2020","og_description":"We\u2019ve wrapped up 2019, gathered some vital lessons for retail data. 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